Shipping & Returns
Shipping & Delivery
Processing Time:
All orders are processed within 1–2 business days.
Shipping Time:
- UK & Europe: 3–6 business days
- US & Canada: 5–9 business days
- Rest of world: 7–14 business days
Note: Shipping times may vary slightly during holidays.
Tracking:
Once your order ships, you’ll receive a tracking link by email so you can follow its journey.
Returns & Exchanges
We want you to love your Xennetic Shaping Bra!
If you’re not 100% satisfied:
- Return within 30 days of delivery
- Item must be unworn, unwashed & in original packaging
- Customers cover return shipping (unless the item is faulty)
To start a return:
Email our support team with your order number and reason for return.
We’ll guide you through the quick process
Damaged or Wrong Item?
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery.
We’ll fix it immediately either by sending a replacement or refunding you.